How to make the most of freelancing platforms as a contractor
Freelancing platforms like Upwork and Fiverr connect contractors with clients, emphasizing the importance of a strong profile, strategic project selection, effective time management, and leveraging positive reviews for success.

Understanding Freelancing Platforms
Freelancing platforms such as Upwork, Freelancer, Fiverr, and PeoplePerHour have revolutionised the way contractors find work. These platforms serve as digital marketplaces where contractors and clients can connect, collaborate, and complete projects. However, to make the most of these platforms, contractors need to develop a clear strategy, build a strong profile, and understand how to manage their workflow efficiently.
Building a Strong Profile
The first step to success on any freelancing platform is creating a profile that stands out. Your profile acts as your online CV and is often the first impression potential clients will have of you. Therefore, it’s essential to present yourself professionally and clearly communicate your skills.
Highlight Your Skills and Experience
When building your profile, focus on showcasing the skills that are most relevant to the types of projects you want to attract. If you're a graphic designer, for example, highlight specific software you excel in, such as Adobe Illustrator or Photoshop. Likewise, if you're a writer, mention your expertise in different styles of writing such as SEO content, blog writing, or technical writing.
Include a portfolio of your best work. Most freelancing platforms allow you to upload samples or link to projects that demonstrate your expertise. If you're just starting out and don’t have many professional samples, consider creating some mock projects to display your capabilities.
Write a Compelling Overview
Your profile overview is a chance to introduce yourself and explain what you offer. Keep it concise but informative, focusing on how you can solve a client’s problems. Use a professional tone, but also let your personality come through. Clients often hire freelancers they feel they can work with easily, so a friendly yet professional overview can help you stand out from the competition.
Set Your Rates Wisely
Setting your rates can be tricky, especially when you’re just starting out. It's tempting to set low rates to attract clients, but undervaluing your work can lead to burnout and dissatisfaction. Instead, research what other freelancers with similar skills are charging on the platform and aim to position yourself competitively. As you gain more experience and positive reviews, you can gradually increase your rates.
Finding the Right Projects
Once your profile is complete, the next step is finding the right projects. Most freelancing platforms allow you to search for jobs based on your skills, industry, and desired rate. However, finding the perfect match takes time and effort.
Use Filters and Keywords
Most platforms have filters that allow you to refine your search based on various factors such as project size, budget, and client ratings. Use these tools to narrow down the projects that are most relevant to you. Additionally, use keywords related to your expertise when searching for jobs to ensure you’re seeing the most relevant opportunities.
Apply Selectively
It can be tempting to apply for every project that fits your skill set, but it's more effective to be selective. Focus on projects that not only align with your skills but also with your interests and long-term career goals. Customise your application for each job, addressing the client’s specific needs and demonstrating how you can provide value.
Build Relationships with Clients
Once you land a project, focus on delivering high-quality work and maintaining clear communication with the client. Building a strong relationship with clients can lead to repeat business and long-term contracts, which can provide a more stable income stream. Additionally, positive reviews from satisfied clients will help you attract more opportunities on the platform.
Managing Your Time and Workflow
Freelancing offers flexibility, but it also requires discipline and organisation. Managing multiple projects simultaneously can be challenging, but with the right approach, you can maximise productivity and avoid burnout.
Set Clear Boundaries
One of the biggest challenges of freelancing is managing your time effectively. Since you’re not working a traditional 9-to-5 job, it’s easy to let work spill over into your personal life. To avoid this, set clear working hours and stick to them. Communicate your availability to clients upfront, so they know when they can expect responses.
Use Project Management Tools
There are numerous project management tools available that can help you stay organised and on top of deadlines. Tools like Trello, Asana, and Monday.com allow you to create task lists, set deadlines, and track your progress. Additionally, many freelancing platforms have built-in time tracking and project management features that can help you manage your workload.
Prioritise Communication
Clear and timely communication is key to maintaining a good relationship with clients. Respond to messages promptly and keep the client updated on your progress. If any issues arise, address them early to avoid misunderstandings. Clients appreciate freelancers who are proactive and transparent, and good communication can often lead to repeat business.
Leveraging Reviews and Testimonials
One of the most important factors in succeeding on freelancing platforms is building a strong reputation. Positive reviews and testimonials from past clients can significantly increase your chances of landing future work.
Ask for Reviews
Don’t be afraid to ask satisfied clients to leave a review after completing a project. Many clients are happy to provide feedback but may forget unless prompted. A simple, polite request can go a long way in building your profile’s credibility.
Showcase Testimonials
Once you’ve gathered a few positive reviews, make sure they are prominently displayed on your profile. Some platforms automatically highlight your top reviews, but you can also mention specific testimonials in your proposals to showcase your reliability and expertise.
Conclusion: A Strategic Approach to Freelancing Success
Freelancing platforms offer an incredible opportunity for contractors to find work, build their portfolios, and grow their businesses. However, success doesn’t happen overnight. By building a strong profile, applying for the right projects, managing your time effectively, and leveraging reviews, you can position yourself for long-term success.
The key to thriving on freelancing platforms is consistency. Keep refining your profile, stay engaged with the community, and continuously improve your skills. With time and effort, freelancing can become a rewarding and sustainable career path.